PAL RTC Autosampler "collision occurred on Z drive 1, force limit exceeded" Error

Hello Rufus and Coast123 ,

That type of error could be caused by multiple issues, such as:

- Sticky syringe that prevents free motion.
- Faulty Z motor. 

- Possible improper installation of the tool or the head portion of the sampler.

I would also make sure that you have the correct syringe type/size configured on the sampler. Not sure if that could cause this particular error, but it's worth checking.

The main suggestion I would have is to just look at the PAL to see what it's doing. If there is an actual, physical and visible collision, you may need to re-teach the tools, If there is no collision and you get a collision error, then the suggestions above are still valid.

Hello Rufus and Coast123 ,

That type of error could be caused by multiple issues, such as:

- Sticky syringe that prevents free motion.
- Faulty Z motor. 

- Possible improper installation of the tool or the head portion of the sampler.

I would also make sure that you have the correct syringe type/size configured on the sampler. Not sure if that could cause this particular error, but it's worth checking.

The main suggestion I would have is to just look at the PAL to see what it's doing. If there is an actual, physical and visible collision, you may need to re-teach the tools, If there is no collision and you get a collision error, then the suggestions above are still valid.