Agilent G4567A - Error code 945

Good morning,

 

We have an Agilent 7820A GC-FID equipped with a G4567A autosampler.

In the middle of a sequence, the system gave the following errors:

  • ALS Failure State: Preparing Samples
  • ALS Failure Code 945 : Autoinjector back tower plunger error

 

Is there anything that can be done to solve this problem quickly?

 

Thank you.

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