ChemStation glitching on HP-6890

I am using an HP-6890 with GC ChemStation B.04.03-SP1 on a Windows 7 Professional computer and it doesn't work very well (slow and integration and calibration don't seem to be working correctly).  Do you have any troubleshooting tips?

  • Hi

    This is 6890N gc or 6890.

    You can clean up unnecssary file of computer by using below steps mentioned in pdf file i shared..

  • If still problem then may be firmware or software compatibility issue.

    Need more detail from your side to see further..

  • Version B is really old, I'm not sure it is supported on Win 7. Call Agilent support. You may have to use Win NT.

  • Thank you so very much!  Doing it now - will report on the results.

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