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Run incomplete

mr.white

Hello everyone,

 

I got a question concerning a incomplete run.

 

It shows "Processing" on a already completed Injection. After the run is finished the Data Analysis show "  no injection"

I recently created this method. But I couldn't find the error yet. If the problem persists I create the method completely new.

 

Thank you

 

Parents
  • 0

    The Problem is solved, after I changed the .amx method.

    I don't know if u saw that the first Signal was on FID1 and FID2.

     

    I only fixed that.

     

     

    I am sad to say that we cant just install any hotfixes or updates.

    This version 2.1 will be the first who got installed and will be the last who stay on the device.

     

    But later on we lock the methods, so this error doesn't have the chance to come back.

    It was just a user fault.

     

    Changing it would result in a requalification.

     

    In 2 weeks a technician from Agilent is here, to maintenance all the GC´s we are using.

    He stay for 10 days in a row.

    All the questions I got left I gong to ask him.

     

    Thanks again for your help

Reply
  • 0

    The Problem is solved, after I changed the .amx method.

    I don't know if u saw that the first Signal was on FID1 and FID2.

     

    I only fixed that.

     

     

    I am sad to say that we cant just install any hotfixes or updates.

    This version 2.1 will be the first who got installed and will be the last who stay on the device.

     

    But later on we lock the methods, so this error doesn't have the chance to come back.

    It was just a user fault.

     

    Changing it would result in a requalification.

     

    In 2 weeks a technician from Agilent is here, to maintenance all the GC´s we are using.

    He stay for 10 days in a row.

    All the questions I got left I gong to ask him.

     

    Thanks again for your help

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