I had this message on my 6890 GC in the middle of sequence . the sequence stopped .
Can you help why did this happen ?
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I had this message on my 6890 GC in the middle of sequence . the sequence stopped .
Can you help why did this happen ?
It's FID detector . in the activity log the message is: Disconnected from xxxxxxxx (computer no.) instrument controller. Error: instrument has shutdown unexpectidaly . this is the exact message obtained in activity log .
before starting the sequence i have restarted both computer and system .
what could be the reasons for this ?
Please help .
Regards,
Maher Kaadan
Could be many things. What is the detector? Can you look at the logbook to see the error?
Hi
please check the system activity log for error message in operating system software .
Hi Maher,
Were you able to resolve the issue? I would check the power saving features in the PC to make sure its not going asleep during the sequence.
Regards
James
Hi garyb007,
I marked this post as assumed answered due to inactivity, Feel free to post an update if you have one.
Regards
James
This question has been marked as assumed answered.