I also can not see the Temperature reading nor can I press play to open the set-up page
I also can not see the Temperature reading nor can I press play to open the set-up page
Hi BMS,
Thank you for your question. Can you please send a screenshot of the error to cellanalysis.support@agilent.com along with your diagnostic files so we can see what might be going on? To access the diagnostic files, from the home screen, select "help", then send system files. Save those files to a USB, and send to this email and we would be happy to take a look for you!
Thank you,
Courtney
Hi BMS,
Thank you for your question. Can you please send a screenshot of the error to cellanalysis.support@agilent.com along with your diagnostic files so we can see what might be going on? To access the diagnostic files, from the home screen, select "help", then send system files. Save those files to a USB, and send to this email and we would be happy to take a look for you!
Thank you,
Courtney