We just recently got a new tapestation 4150 in our lab, which we're trying to set up. As a part of the setup I rand the full system diagnostics to see if the system is working with the Tapestation Test Tape. Everything runs successfully and the barcode is read on it, but the following test gets aborted by the system:
Electrophoresis Cartridge Connectivity G2992A DEDAB01804 Aborted by system
Electrophoresis Voltage Supply Check G2992A DEDAB01804 Aborted by system
Electrophoresis Stability Test G2992A DEDAB01804 Aborted by system
Electrophoresis Current Leakage G2992A DEDAB01804 Aborted by system
Subsequently, all test on voltage/current average, and stability fails.
Please see the attached diagnosis report.
Are there any common errors that could be causing this or is there something wrong with the electrodes in the new system?
Thanks for any help.