Bioanalyzer 2100 failed HV Accuracy Test

I've been running Diagnostics tests on our Bioanalyzer 2100 G2938B to troubleshoot an 'Unusual high voltage' error.  The HV Stability and Accuracy and Short Circuit Tests pass, but the HV Accuracy Test Fails.  What does this mean?  Could it be related to the 'Unusual high voltage' error?  Thank you.

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