7700 Masshunter data not saving

I am having issues with data acquisition for Masshunter Ver 4.6 (on a 7700 ICP-MS). The data for each sample is no longer being saved as a bin file and the online data analysis does not automatically start when the first sample is run (as it did previously).  I have tried recreating a method and running an old batch with neither of these options working. Any help would be appreciated. Thanks.

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