I have a 5890 GC running ASTM D2887, simulated distillation. It is equipped with a FID and recently we noticed the FID won't light. Flows are good and gases are good. Looking at the setpoint/actual reading, it states it is at the correct temperature …
I completed the inlet leak test and it passed and I also completed the FID jet restriction test and it passed. Yet, when I compare scans on the 8890 the peaks shift more compared to the same injections on my 6890. Does anyone have any thought on this…
I appreciate your answering my post!
I tried launching in the Control Panel, with the correct project selected. I also tried to launch MH12.1 using a desktop shortcut made for that project.
I'm sorry, I'm not sure what ESW/FW refers to, could you…
Adding to this post,
I've tried creating a virtual instrument to check if is a problem with the hplc, Aquisition still is not opening for the virtual device.
the acquisition logo stops at initializing modules, turns black and then crashes.
Hello DET ,
Sorry for the late response on this.
What sort of spiking do you see usually? What is the output of the FID, in pA?
Are you using any UPS systems, or are the GCs plugged directly into the wall?
Our customer got an error, "Failed to connect to an IPC Port: The system cannot find the file specified." from MassHunter.
Do you know any cause of this message? There was no record of this message in the diagnostic log files.
during installation of NEW FLD Detector it started to show error Excitation Motor didn't find its position then gives error Excitation motor has failed and last error it still showing up is Exciation endcoder index failed to calculate so what do you think…
I am getting an error on our Agilent 1290/6420 LC-MS/MS. I start a run and the first injection is successful, then when it goes to the second injection, it errors and says "failed switching to main pass" and shuts down. From my reading, this is a failure…
This Information Applies To: Agilent 8890/8860 GC Systems
Issue
Early Maintenance Feedback is a useful feature on Agilent GC Systems and software that allows a user to monitor the maintenance needed on their GC. This feature allows for users to...
This Information Applies To: Agilent 8890/8860 GC Systems
Issue:
This procedure outlines the steps to view and clear the maintenance warnings on based on Agilent 8890/8860 GCs. You can also follow the onscreen instructions to perform maintenance...
This Information Applies To: Agilent 6000 Series LC/MS systems equipped with Agilent MS-40+ rotary vane pump.
Issue
Regular check of the rough pump fluid level in your MS40+ pump as part of regular 6000 LC/MS system maintenance checks.
Steps...
This Information Applies To the Following Products : All Agilent iFunnel and Agilent Jet Stream (AJS) 6400 Series LC/MS triple quadrupole systems, Agilent 6460A/C, 6470A, 6490A, and 6495A/B/C
Issue:
As LC Triple Quadrupole Mass Spectrometers (LC...