This Information Applies To: Agilent AriaMx real-time PCR system, AriaMx Real-Time PCR software
Issue
Creating an AriaMx custom template that is accessible from the My Templates section of the AriaMx software.
Background
When running the same...
This Information Applies To: Agilent AriaMx real-time PCR system, All versions of AriaMx Real-Time PCR softwar e
Issue
Compatibility of the AriaMx software with macOS.
Resolution
The AriaMx software is designed to operate exclusively on Windows...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
When encountering issues related to a specific optical channel, the optical module should be inspected and cleaned. Usually, the root cause of this issue is dirt, lint, fingerprint...
This Information Applies To: Agilent AriaMx real-time PCR system, AriaMx Real-Time PCR software
Issue
Agilent has not validated and does not support running the AriaMx software on Azure Virtual Desktop.
Resolution
Caution : Agilent...
This Information Applies To: Agilent AriaMx real-time PCR system, AriaMx real-time PCR optical modules
Issue
Users may observe an unexpected fluorescence signal in the CY3 channel when using the fluorophore HEX or JOE. This issue can lead to misinterpretation...