Agilent Community
Agilent Community
  • User
  • Site
  • Search the Community
  • User
  • Home
  • Technical Areas
    Technical Areas
    • AssayMap
    • Atomic Spectroscopy
    • Automated Electrophoresis
    • Bioreagents
    • Cell Analysis
    • Consumables
    • CrossLab Connect
      CrossLab Connect
      • Service Management
      • Smart Alerts
    • Dissolution
    • GC
    • GC/MS
    • LC/MS
    • LC
    • Molecular Spectroscopy
      Molecular Spectroscopy
      • Molecular Spectroscopy - UV-Vis & UV-Vis-NIR, FTIR, Raman & Fluorescence
      • 8700 LDIR User Group
      • Transmission Raman User Group
    • Sample Preparation
    • Software
      Software
      • Chromatography Software
        OpenLab CDS, OpenLab ChemStation, OpenLab EZChrom
      • Data Management Software
        OpenLab ECM, OpenLab ECM XT, OpenLab Server
      • Mass Spectrometry Software
        Data Analysis, Data Acquisition, Productivity App, WalkUp Software
    • Vacuum
  • Applications Areas
    Applications Areas
    • Basic Research
    • Energy and Chemicals
    • Environmental
    • Food and Agriculture
  • Agilent Knowledge Portal
  • Links
    Links
    • Collection of Support Resources
    • Webinar Notifications
    • Contact Support
    • User Contributions
  • Getting Started
    Community Help and Resources
  • Browse
    Browse
    • People
    • Places
    • Your View
    • Your Community Inbox
LC Portal
  • Agilent Knowledge Portal
LC Portal
Articles How to Release a Stuck Inlet Valve in a G7120A High Speed Pump
  • Articles
  • Videos
  • Forum
  • Announcements
  • More
  • Cancel
  • Agilent Knowledge Portal
  • LC Portal Home
  • LC Portal Articles
  • LC Portal Videos
  • More
  • Cancel
  • Created :  10 Nov 2022
  • Modified :  6 Feb 2023
  • Category :  Agilent Knowledge Portal
  • Entry Type :  Article
  • Product Type :  Analytical LC Systems
  • Component :  LC Pumps
  • Product Name :  1260 Infinity II Bio-Inert LC System 1260 Infinity II LC System 1260 Infinity II Prime Bio LC System 1260 Infinity II Prime LC System 1290 Infinity II Bio LC System 1290 Infinity II LC System
  • Task :  Troubleshooting
Related Articles
  • How to Replace an Inlet Valve in a G7120A Agilent 1290 Infinity II High Speed Pump

    This Information Applies To: All Agilent G7120A 1290 Infinity II High Speed Pump modules. Issue: Required when: The inlet valve is defective. A pressure or leak rate test in Lab Advisor suggests the inlet valve may require replacement. If a large increase in pressure ripple is observed. Steps to follow Tools Required: Wrench, 14 mm 5067–5688 - Torque wrench 1 to 25 Nm with 14 mm wrench Parts Required: G4220-60022 - Inlet valve (primary pump head) ...
  • Determining which Module is Causing the Shutdown Error Due to a Leak

    This Information Applies To: Agilent LC Systems Issue Agilent modules will go into an error status (red status light) when an error condition specific to that module occurs. For example, metering home failed will be specific for the autosampler, a lamp ignition failure will be specific for a detector, or a pump stroke will be specific for the pump. In those cases, only the module with the error will go into an error status. However, there are some conditions that will put all the modules into...
  • How to Troubleshoot Low Pressure or No Flow/Solvent Coming Out of 1100/1200 Series Isocratic/Quaternary/Binary Pumps

    This Information Applies To: Agilent 1100/1200 Series G1310A Isocratic Pump, G1311A Quaternary Pump, and G1312A/B Binary Pump modules Issue This article shows different options to troubleshoot low pressure or no flow issues in 1100/1200 series Isocratic/Quaternary/Binary pumps. Items Required Open-end wrench 14 mm (p/n 8710–1924 ) Open-end wrench 1/4 - 5/16 inch (p/n 8710–0510 ) Pair of Tweezers Steps to follow The following steps will guide you to find out which part is causing...
  • No Pressure, No Flow, RT shift Issues: Cleaning Acetonitrile (ACN) Aggregations in Agilent Pumps

    This Information Applies To: Agilent LC pumps Issue: Stuck or obstructed check valves (Active Inlet Valve (AIV), Passive Inlet Valve (PIV), Outlet Ball Valve (OBV)) can cause issues such as no-flow or no-pressure, moderate to strong drops in pressure or retention time shifts. You can see the article How to Troubleshoot no flow or no pressure issues: Binary/Quaternary/Isocratic Pumps - G131XX, and G711XX to troubleshoot the issue. If one of the valves is the source of the blockage, and acetonitrile...
  • Troubleshooting and Maintenance of AA Systems Part 2B- Flame Optimization

    This Information Applies To: Agilent Flame AA Systems: 55B, 240FS, 280FS Issue: After cleaning and re-installing the flame atomic absorption system components, it is important to optimize the burner position, nebulizer uptake rate, flame conditions, glass impact bead , and mixing paddles . Proper optimization ensures that the atomic absorption system will yield accurate and precise results throughout its lifetime. Steps to follow: Optimize the burner position vertically, horizontally...

How to Release a Stuck Inlet Valve in a G7120A High Speed Pump

Answer

This Information Applies To: Agilent G7120A Infinity II High Speed pump modules


Issue:

The inlet valve is stuck if there is no flow when purging, or if the pump is not generating pressure after being turned off for an extended time period.


Steps to follow

 Warning 
Warning:  This procedure risks exposure to hazardous, toxic, or flammable solvents and reagents. Wear appropriate PPE as described in the material handling and safety data sheet supplied by the chemical vendor, and always follow good laboratory practice.

 

 Tip 
Tip: Before the LC system is turned off for an extended time period, it should be flushed with at least 10% isopropanol to prevent inlet valves from getting stuck.

1. Remove the capillary connection from the outlet of the secondary pump head. 

 2. Unscrew the tubing at the inlet valve.

 3. Attach a Luer lock syringe with an adapter to the tubing and fill it with solvent. A syringe and Luer lock adapter are provided as part of the HPLC tool kit (Agilent Part No G7120-68708) 

 

 4. Reconnect tubing to the inlet valve.

 

 5. Unscrew tubing at the degassing unit and attach the syringe to it.  

 6. Push solvent with a syringe until it comes out at the top of the High Pressure Filter Assembly.

 

 7. Detach the syringe and reconnect the tubing into the degassing unit.

 

8. Reinstall the capillary connection to the High Pressure Filter Assembly. 

 9. Purge the LC system to remove air.

 10. Re-equilibrate your LC system with your initial solvent composition and wait for the baseline to stabilize.

 Cause: If old or aged Acetonitrile is left in the outlet ball valve, then the ball inside the valve can stick open or closed causing pressure and flow issues. Always flush pumps after use according to instructions given in the pump user manual. See Agilent Technical Note 01200–90090 for further details.

 

 Tip  Learn more on how to effectively troubleshoot your Agilent 1290 Infinity II High-Speed Pump see the User Manual
 
Was this helpful?
  • Yes
  • No
Thank you for your feedback!

Agilent Community Feedback

Agilent Community Feedback

×
We are glad this was helpful! We are sorry this was not helpful. If you still need assistance please create a community post or contact support. To help us improve, please provide any additional feedback. For full details of how we will treat your information, please view our privacy policy.
Submit Cancel
Submit Cancel
Contact Agilent Support

Still Need Assistance?

Contact Agilent Support >

Privacy Statement
Terms of Use
Contact Us
Site Help