Help me. My Openlab CDS online signal disappeared...

As title, my Openlab CDS online signal has been disappeared for few weeks 

I thought it's problem of software. So I think I can resolve this problem myself.

 I tried all the methods according to below link except engineer service.

 community.agilent.com/.../kp513.openlab-cds-online-signals-partial-or-missing-display-during-acquisition

But it didnt work T^T.

If there is anyone who experienced same situation, please tell me the way to fix.. 

Thanks in advance.

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