This Information Applies To: Agilent OpenLab CDS software
The online signal does not appear in the online signal window while data acquisition is running. Alternatively, only part of the online signal is displayed and will not continue during the rest of the run.
Steps to Follow
Close the Acquisition software for the instrument with the signal issue.
Open the OpenLab Control Panel. On the left side pane, select the Instruments tab, then click the desired instrument.
In the top ribbon, click the Close Connection button (Figure 4). Wait for the confirmation dialog box and click OK.
Launch the Acquisition software for the selected instrument and confirm that the online signal is working. If the issue continues, contact your local Agilent Service Representative