We have a problem in the report and calculation related to Custom Parameters.
In the sequence, Compound Custom Parameters Purity (%) and H2O% are entered.
In the Sample Custom Parameters the water content of the sample.
The problem is that when the processing is carried out, these introduced customs are multiplied by 100,000... It has happened to us in all the analyzes we have carried out. Dilution factor and multipliers are 1,0.
The problem is solved by doing a reprocess all changing to the initial values. But obviously it's not the right way to work.
We work with Openlab CDS 2.3.
Any ideas to solve?