Using OpenLab 2.4. When I try to search for a sample name or sequence name that I know exists using the search bar in Data Analysis (Data Selection Tab), there are never any results.
Using OpenLab 2.4. When I try to search for a sample name or sequence name that I know exists using the search bar in Data Analysis (Data Selection Tab), there are never any results.
Hello,
You cannot use search unless your install meets the requirements below. If your system has a backend content management system, then you should be able to search from DA with some possible limitation depending on version and backend content manager. The type of installation you have will change the possible issues with searching, so let us know the install type and backend content management system (Workstation plus or client server install with ECM-XT or ECM 3.x). If you have a compatible system, check to see if you can search for data from the web interface of the content manager system as a baseline test.
Marty Adams
Hello,
You cannot use search unless your install meets the requirements below. If your system has a backend content management system, then you should be able to search from DA with some possible limitation depending on version and backend content manager. The type of installation you have will change the possible issues with searching, so let us know the install type and backend content management system (Workstation plus or client server install with ECM-XT or ECM 3.x). If you have a compatible system, check to see if you can search for data from the web interface of the content manager system as a baseline test.
Marty Adams
Hello,
If the search in the content manager interface is not working and the status information is unavailable, you should check the search service on the app server. Make sure it is running and if not start it to see if it will start. If this does not work open a ticket with the informatics support group since this is a client server install.
Marty Adams
