Admin password

  • Hi , i can not remember admin password for agilent openlab CDS , i want any help to reset it again, is there any way to reset it without install new software?

                            Thanks Pray

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  • Hello,

    I do not know the policies for your local support group. The typical process for our region's support group is for the customer to open a ticket and fill out a formal request form for a password reset. If the system is a workstation you would then send us the local database and we can reset a user's password. We cannot do this in the community site since the action is restricted to the formalized and recorded process. 

    Marty Adams

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