Hi,
I keep getting an error " Agilent openlab Automation services are not running" I have openlab CDS 2.5 and this issue is only occurring on one of my AIC's. Any ideas?
Find maintenance, best practice, and troubleshooting articles.
Hi,
I keep getting an error " Agilent openlab Automation services are not running" I have openlab CDS 2.5 and this issue is only occurring on one of my AIC's. Any ideas?
Hello,
I would look at the automation.log or any copies with a numeric value after the file extension i.e. automation.log.x in C:\ProgramData\Agilent\LogFiles on AIC. This should show any errors encountered when trying to start the service. It could be a connection issue, local firebird database corruption, storage issue, or a couple of other possible issues. Since this is a client server system based on the AICs, you can also open a ticket with the informatics group if your SMA is current.
Marty Adams
Hello,
I would look at the automation.log or any copies with a numeric value after the file extension i.e. automation.log.x in C:\ProgramData\Agilent\LogFiles on AIC. This should show any errors encountered when trying to start the service. It could be a connection issue, local firebird database corruption, storage issue, or a couple of other possible issues. Since this is a client server system based on the AICs, you can also open a ticket with the informatics group if your SMA is current.
Marty Adams