Automation services are not running


I keep getting an error " Agilent openlab Automation services are not running" I have openlab CDS 2.5 and this issue is only occurring on one of my AIC's. Any ideas?

  • Hello,

    I would look at the automation.log or any copies with a numeric value after the file extension i.e. automation.log.x  in C:\ProgramData\Agilent\LogFiles on AIC. This should show any errors encountered when trying to start the service. It could be a connection issue, local firebird database corruption, storage issue, or a couple of other possible issues. Since this is a client server system based on the AICs, you can also open a ticket with the informatics group if your SMA is current. 

    Marty Adams

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