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Forum Having issues reconnecting ChemStation to a Py-GC-MSD 5975 after a shutdown.

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Having issues reconnecting ChemStation to a Py-GC-MSD 5975 after a shutdown.

rarobins over 3 years ago

Error : Data Subscriptions Failed. Are inbound Ports Blocked? Is there Right Type of GC at IP Address?

GC does seem to be connected but not the MS. Does anyone have suggestions on what the problem might be?

0 ryoboyle over 3 years ago

Hello,

Please provide us with the ChemStation revision you are running. You can determine this by going to Help>About.
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0 rarobins over 3 years ago in reply to ryoboyle

Version E.02.02.1431.....thanks
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0 ron_tackett over 3 years ago

What version of windows is installed?
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0 rarobins over 3 years ago in reply to ron_tackett

Windows 7. However, this issue was resolved by replacing the logic board in the GC. Thanks for the comments.
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