OpenLab CDS - Processing FID data without MS data for GCMS

Hi All,

We have FID data generated on a GC system which also has a MS configured, when processing the data cannot be saved and the following error message is displayed.

When performing system suitability injections there was no issue, the only difference between the runs was that the run which cannot be processed had the MS collection set to 0.1 min as it was not being used.

Does the MS always have to have a runtime even when not being used?

Is there a way to process and save the data generated?

We are using OpenLab CDS

Thanks,

Susan

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ryoboyle over 3 years ago in reply to sstevens +1 verified

Hi Susan, You might want to consider contacting your local Agilent support so that you can interface directly with a support agent and also share the impacted result set with them to expedite troubleshooting…

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0 ryoboyle over 3 years ago

Hello,

What revision of OpenLab CDS are you running?

Since the error specifically refers to issues when running the system suitability portion of your processing method, I would be interested in seeing what parameters you have specified there.
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0 sstevens over 3 years ago in reply to ryoboyle

Hi,

We have version 2.4

We tried removing the system suitability requirements from the processing method but that did not work. Is there any parameters in particular and I'll get the analyst to get the information for you tomorrow?

Thanks,
Susan
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0 ryoboyle over 3 years ago in reply to sstevens

A screenshot of the System Suitability Properties parameters should be enough to get a general idea.

Also, is your processing method setup for blank subtraction?
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0 sstevens over 3 years ago in reply to ryoboyle

Hi,

Here's a screenshot of the system suit, there is no blank subtraction

The analyst said he has used the same processing method for a different run with no issues the only difference being that for those runs the MS setting was the same time as the FID (analyst did not know how to switch it off) and for the run with the processing issues the MS was set to 0.1 min as not being used.

Our priority is to process the data already collected (hopefully you will be able to advise how to do this) but for future analysis do you always need to collect MS data even if no data will be generated as column connected to FID or is there a way to switch the MS data collection off?

Thanks,
Susan
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+1 ryoboyle over 3 years ago in reply to sstevens

Hi Susan,

You might want to consider contacting your local Agilent support so that you can interface directly with a support agent and also share the impacted result set with them to expedite troubleshooting: https://www.agilent.com/en-us/contact-us/page

In the System Suitability>Column section of your processing method are you choosing to 'Overwrite column parameters'? If so, try removing that selection to see if that has any impact.
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0 Andy Wright over 3 years ago in reply to sstevens

Hi Susan

Is the processing method used for an "MS" type method? If you're only looking at the FID data, have you selected a "GC/LC" type method?

/Andy
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0 Andy Wright over 3 years ago in reply to sstevens

Hi Susan

Is the processing method used for an "MS" type method? If you're only looking at the FID data, have you selected a "GC/LC" type method?

/Andy
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