chem station failed to initalize

using ChemStation for HPLC 1260 infinity.  Get the "ChemStation failed to initialize and will shut down" error.  Already tried renaming the user.config file and it still did not work. any help would be appreciated. using Windows 7

thanks!

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  • Hello,

     

    What revision of OpenLab ChemStation are you running?

     

    That error message in my experience is always indicative of a corrupt user.config file. Are you sure that you renamed the user.config for the correct user? In Win7 the file should be found at: 

    c:\users\<logged on user>\appdata\local\agilent_technologies\chemmain.exe_url_xyz\2.0.0.0\user.config

Reply
  • Hello,

     

    What revision of OpenLab ChemStation are you running?

     

    That error message in my experience is always indicative of a corrupt user.config file. Are you sure that you renamed the user.config for the correct user? In Win7 the file should be found at: 

    c:\users\<logged on user>\appdata\local\agilent_technologies\chemmain.exe_url_xyz\2.0.0.0\user.config

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