Cary Eclipse Fluorescence Spectrometer - runtime error 217

xLiuk 4 months ago

Hi, Our Cary Eclipse Fluorescence Spectrometer has shown ‘runtime error 217’ and can not process further. We have tried the steps listed in ‘troubleshooting’ from help, but the error cannot be removed. Can someone help? Thanks, Li

0 arjun 4 months ago

hi ..

Which Software Version & PC OS are you using ?

Have you tried repairing software once ?
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0 xLiuk 4 months ago in reply to arjun

Thanks. The software version is 1.2 (150) and PC OS is Microsoft Windows 10 Pro for Workstations. May I know how to repair software please? Cheers, Li
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0 arjun 4 months ago in reply to xLiuk

Hi..

Firstly, Enable .Net Framework Features.

If You Have Software CDs/USB Stick then you must run the Setup as "Run As Administrator" & follow the Prompts as Next or Ok. It will get repaired.

Before this take your relevant data backup.

Thanks..
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0 xLiuk 4 months ago in reply to arjun

Very useful suggestions. Problem sorted out.

Many thanks,

Li
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