• State Verified Answer
  • +1 person also asked this people also asked this
  • Replies 7 replies
  • Answers 1 answer
  • Subscribers 37 subscribers
  • Views 1968 views
  • Users 0 members are here
Related

Software issues

Palash

I am using a Cary 8453 uv-vis spectrophotometer using  Agilent ChemStaion ( run in Windows XP) software. Suddenly I can not open the software ( i.e Instrument -1 online) due to configuration related issues.

It is showing 1.File for  _ CONFIG not found . 2. Can not load config register .

Plz help how to overcome this issue.

Parents
  • +1

    Hello Palash, 

    First of all thank you for raising your concern, Your Instrument Agilent 8453 UV , current software version are old & obsolete now, plus you are using on WINDOWS XP OS PC i.e. also out of support from Microsoft. Hope you have tried re-installing software on formatted PC. Will recommend to get it checked with Local Agilent Engineer onsite(Could be a chargeable activity). Based upon his/her recommendation you can take further action. 

Reply
  • +1

    Hello Palash, 

    First of all thank you for raising your concern, Your Instrument Agilent 8453 UV , current software version are old & obsolete now, plus you are using on WINDOWS XP OS PC i.e. also out of support from Microsoft. Hope you have tried re-installing software on formatted PC. Will recommend to get it checked with Local Agilent Engineer onsite(Could be a chargeable activity). Based upon his/her recommendation you can take further action. 

Children
No Data
Was this helpful?
Privacy Statement
Terms of Use
Contact Us
Site Help