In our Infinity 1260 system, the robotic arm getting struck during sampling, especially in last few lines. The issue started on its own and the attached video shows the issue.
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In our Infinity 1260 system, the robotic arm getting struck during sampling, especially in last few lines. The issue started on its own and the attached video shows the issue.
Hi
One of your grippers is obviously not it appropriate position. please see the attached picture. One gripper finger is a little far from its current position (please note the green and red circles)
This not-aligned gripper finger can stuck to adjacent vial and cause stop.
A trained engineer must open the gripper arm and fix it
Good observation and the Agilent engineer just addressed it and did the calibration.
Initially, the local team said us to change the entire assembly [without looking at the problem] ...that was the reason to put across here to understand.
Thanks a lot to Agilent for this forum to discuss the issues.., much appreciated !
Any idea, how did this happened and how to prevent this kind of problem in future ?
Glad to hear your problem has been solved. Good luck
Actually It is not a common event and it is pretty rare. So the problem was just due to a rare mechanical failure
Do PM every six month and pass all test through Lab Advisor to avoid it in future..
Do PM every six month and pass all test through Lab Advisor to avoid it in future..