How does iLab determine the default recipient for invoices when a primary contact isn't set?

Hello,

I am searching for some clarification – if a person is not identified as a primary contact, how do the invoices automatically default? I encountered one where when I clicked on it, it was the PI and others where it was a financial manager? How does it pick which financial manager?

Thanks!


* Please note that the question and answer provided in this thread have been sourced from the iLab Ticketing system, originating from a genuine customer inquiry; however, certain parts may have been modified to ensure clearer context, and all personal information or identifiers have been meticulously redacted to uphold privacy standards.

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