Error AI2737

Hi all,

I receive Error AI2737 everytime I carry out sequence on Agilent GPC/SEC Software 2.2. When I restart the sequence one sample is OK, the following one isn't. Then I change the sample name with some index and it's still the same. What is wrong? Thanks a lot for any information.

Regards

Andreja

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0 akseiffert 20 days ago

Hi Andreja,

Could you let us know, what is written in the log file with more details?
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0 RedRidingHood 19 days ago in reply to akseiffert
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0 RedRidingHood 19 days ago in reply to akseiffert
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0 akseiffert 17 days ago in reply to RedRidingHood

Hi,

Unfortunately, I cannot clarify the error message and the cause in this forum, so I would ask you to contact your responsible customer support. A ticket can then be opened with a detailed description including the log files so that the software issue can be resolved quickly. Please find here Contact Us | Agilent the right contact email address.

Best,

Anne
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