Got the following error when tuning our 5975C. "Tune action stopped: Gain and offset = 0 and peaks are too narrow!" Vacuum seems fine at 2 e-5. MS also seems to work fine as it identifies the peak correctly after an injection. Any suggestions?
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Got the following error when tuning our 5975C. "Tune action stopped: Gain and offset = 0 and peaks are too narrow!" Vacuum seems fine at 2 e-5. MS also seems to work fine as it identifies the peak correctly after an injection. Any suggestions?
The problem has been fixed. There were two things possibly causing the MS not to tune. The column was inserted too far into the MS detector and the column flow was too high. Once both of those were corrected, the MS tuned just fine.