I have an Agilent 7890A with a split/splitless injector and FID. The FID has been experiencing a falling baseline signal that triggers the instrument to relight the flame unless I lower the lit offset value. As it gets worse, I have to set the lit offset…
HP 5890 II not responding. After power-up, initiates "Passed Self Test" routine but stalls at that point. The oven works, and FID is ignited but the light by "Not Ready" is lit up. ChemStation program states: "GC Not Found. Check that GC is Correctly…
I met same error while installing CDS 2.7 on Win 10 pro
[3F4C:3F40][2024-03-25T11:42:54]i000: >Bootstrapper - Execute progress: 87%
[0E04:1E5C][2024-03-25T11:43:14]e000: Error 0x80071501: Process returned error: 0x1501 [0E04:1E5C][2024-03-25T11:43…
Hi, I am wondering if the FID detector requires nitrogen make up flow while in standby mode or is it sufficient to have the FID idle at a temperature above 100 to protect it in downtime.
Thanks.
Hi all, we have Error "1467: Option gas flow rate is out of acceptable range" when trying to ignite the plasma. But the thing is, we don't use option gas (we are running in laser ablation mode) and have nothing connected. We think it might be related…
Hello
I wish if i can find solution the this problem
I don't have access to ignite plasma because after i turn on chiller ( Temperature the peltier it ouside range -40 ± 2 )
some times take -52 C or more .... ( i notice there are not value exact…
I use a 8890 series GC with MSD, FID, TCD. Splitter from column to MSD & TCD or FID Multimode Inlet. 30m DB-5 Column. MMI 325C, FID 325C. 10 C/min ramp until 325 and hold for 15 min. 45 min run time It's 98% used for QC using TCD & MS. However there is…
Hi, Have this issue with an Agilent 6850 GC: The system performs normally during the pre-run: the oven temperature, front inlet total flow/inlet pressure and signal 1 valve values are all normal/stable. When we switch to the test method and start sample…
Hello, i get unusual high signal on FID on 7890 and this message
"Front detector - Fault high voltage error"
What is happening? There is some part I can try to replace before call a technician?
Thank you
This Information Applies To: 5200/5300/5400 Fragment Analyzer, Fragment Analyzer controller software
Issue:
Over time the dynamic coating polymer on the capillaries needs to be refreshed. Failure to do so can lead to a loss of performance. Indicators...
This Information Applies To: Agilent ICP-MS (7700/7800/7850/7900/8800/8900)
Issue
Elevated doubly charged values that are greater than 3% for x-lens configuration or greater than 7% for s-lens configuration, can be caused by contamination, or an...
This Information Applies To: Agilent 6200 Series TOF and 6500 Series Q-TOF Systems
Issue
Instructions on how to correctly dilute the tune mix for 6200 Series TOF and 6500 Series Q-TOF systems depending on source type.
Background
If the Tune...
This Information Applies To: Agilent MassHunter Qualitative Analysis Software version 10.0
Issue
The Agilent MassHunter Qualitative software can generate qualitative analysis reports, which may include sample chromatogram information and sample...
This Information Applies To: Agilent MassHunter Qualitative Analysis Software version 10.0 or higher
Issue
Identifying compounds using a spectral library is essential in qualitative analysis. This article will describe how to load a data file and...
This Information Applies To: Agilent ICP-MS Systems
Issue
The Helium cell gas line on the ICP-MS may be contaminated with air and moisture in case of a tank replacement, or if the instrument was not used for an extended amount of time. Purging the...
This Information Applies To: Agilent MassHunter Quantitative Analysis Software
Issue
The Calibration Curve window tools help with setting an appropriate calibration curve for each compound in the calibration table.
The Calibration Curve window...
This Information Applies To: Agilent MassHunter Quantitative Analysis "Quant-My-Way" user interface (version B.09.00 or later)
Issue
To process the data files in the batch and obtain quantitative results, you must either create a new quantitative...
This Information Applies To: Agilent MassHunter Qualitative and Quantitative Analysis
Issue
Calculation of signal-to-noise in MassHunter is done using the same routine for both Qualitative and Quantitative Analysis. However, there are differences...
This Information Applies To: Agilent GC/MS MassHunter Data Acquisition Software
Issue
Multiple samples can be run without user intervention using an Automated Liquid Sampler (ALS) in combination with a Sequence.
Users can perform simple edits...