This Information Applies To: AriaMx real-time qPCR system
Issue
The instrument fails to reach the required temperature during a run.
Resolution
Check if the temperature of the environment around the instrument is too low resulting in the instrument failing to heat up as it should. The environment...
This Information Applies To: Agilent AriaMx real-time PCR system, AriaMx analysis software
Issue
A Copy Number Variation (CNV) experiment is a type of Comparative Quantitation experiment where expected differences are small. Often with fold changes of 0.5 (for one copy loss) to two (for two copy...
This Information Applies To: Agilent AriaMx real-time PCR system
Issue
AriaMx touch screen displays error code 90 after the Instrument Health Check (IHC), which happens when the AriaMx is switched on, or after running the onboard diagnostic tests.
Background
Error 90 is a general error message...
This Information Applies To: Agilent AriaMx real-time PCR system, AriaMx optical modules
Issue
AriaMx users can change which AriaMx optical modules are installed to upgrade the instrument capabilities or to troubleshoot.
Items Required
Any AriaMx optical module:
SYBR/FAM (p/n G8830-67001...
This Information Applies To: AriaMx real-time PCR system
Issue
Error 43 is displayed on the AriaMx touch screen. Error 43 is a voltage error and it normally indicates that the cartridge LED voltage or motor voltage being detected is abnormal. Sometimes it can be solved by rebooting the AriaMx instrument...