I am missing the snapshot function, from the old Chemstation.
Is there a way, to get any information about the currently running sample out of the system ?
Or do I have to wait, till the sequence is finished.
Hi Mr.white, it is more a case of 'it wasn't put in' This is a new software, not a new type ChemStation so during development, whichever features have highest priority will be implemented sooner.
See if you have OL 2.2 in your SubscribeNet account; when you purchase OL software, you will receive software updates for a year. Depending on when you purchased 2.1 you may have access to 2.2 and be able to upgrade so you can use the snapshot feature.
I recommend you log into your SubscribeNet account and go to the Product List tab on the left hand side > OpenLAB Software and see if OL 2.2 is there. If it is, you can download it and upgrade your 2.1 license as needed free of charge. If it is not there, you would need to purchase a Software Maintenance Agreement so you can have access to the latest OL 2.X software. Either way, a qualification of the software would be chargeable so I recommend you contact your local Agilent office about this; especially since you seem to have so many files missing which could be causing the report printing issue.