This Information Applies To: Agilent Analytical Fraction Collector G1364A/C/F and G5664A/B
Issue
If users do not configure the actual height of the test tubes used to collect fractions, they might see an error of "arm movement failed" in the fraction collector when submitting injections in the...
This Information Applies To: Agilent LC Systems with DAD (diode array detector)
Issue
The detector settings may change the quality of the data results. This article discusses the influence of DAD acquisition method settings for Agilent diode array detectors.
Resolution
The following settings...
This Information Applies To: Agilent OpenLab ChemStation
Issue
If the DAD full spectrum was saved during the run, it is possible to extract a signal at a different wavelength from the originally acquired in the acquisition method. This article describes how to extract chromatograms at specific...
This Information Applies To: Agilent 1260 Infinity and 1260 Infinity II ELSD (G4260B)
Issue
When facing issues in the ELSD like broad peaks, or high pressure, it is important to identify its origin.
This information will help you to solve the issue, or to provide the Agilent Service Representative...
This Information Applies To: Agilent LC Samplers 1100/1200/1260/1290 series: G1313A, G1329A/B, G1367A/B/C/D/E, G7129A/B/C, G4226A
Issue
The system presents high pressure due to a blockage in the injection valve. The valve does not switch from bypass to main pass. There are contaminants in the autosampler...