Upgrade from openlab 2.7 to 2.8 error

I just upgraded from openlab cds 2.7 to 2.8 and keep getting an error "activity log view and search are currently unavailable." I also cannot launch the instrument. It states " The instrument is not available or has been deleted." Anyone have any suggestions? Thank you

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0 martin.adams 1 month ago

Hello,

What type of system did you upgrade file-based workstation, workstation plus, or client server?

Marty
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0 jweverman 1 month ago in reply to martin.adams

Workstation
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0 jweverman 1 month ago in reply to jweverman

I also have these two invalid files in my svr report
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0 martin.adams 1 month ago in reply to jweverman

Hello,

Since CDS 2.8 was just released I would suggest you open a ticket with your local support group. Those missing files should not cause those types of issues but that should be reported.

Marty
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0 jweverman 1 month ago in reply to martin.adams

Martin,

Thank you for your help. I have opened a ticket with support as of yesterday.
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0 jweverman 1 month ago in reply to martin.adams

Martin,

Thank you for your help. I have opened a ticket with support as of yesterday.
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