Hello, I'm currently facing 2 issues with CDS 2.7 that controls a 8890 GC and 8697 Headspace as below. Any insight will be greatly appreciated.
1. Quite randomly when a sequence is running halfway, both Acquisition and Data Analysis get closed by themselves. This has happened like once a week. When this happened, the GC-HS was still running and the data were still collected even though both windows were closed. Does CDS2.7 have any timing setting somewhere or what could cause the issue ?
2. The system configuration is set to Internal and 4 different users have been created. Each user has "Everything" role. The auto-lock timing is set at 1 min so both Acquisition and Data Analysis get locked correctly after 1 min. However, for Acquisition, only the user who has launched the Acquisition can unlock it, if one attempt to unlock with another user account, it will close the Acquisition. On the other hand for Data Analysis, any user can unlock the session without issues. Another problem is that I could not find any way/setting/button to actively log out the current user as what Openlab Chemstation can do. Is this feature not available yet or the setting is hidden somewhere ?
Thanks for any help.