We have a GC connected with a HS equipment, which once the analysis is finished when the report is printed, it appears as in the following image (No Data Available):
But when you see the Status screen in the Openlab CDS 2.5, it appears that the sample is injected and the peaks come out in the screen where it belongs.
I have checked the method of acquisition and it is correct. I've also checked the recorded data.
When I have entered inData Analysis no signal appears recorded in the injected samples.
but if I injected de sample with ChemStation (old one). The data is recorded perfectly.
¿Anyone know what happens and how to solve it?