Configuration system failed to initialize. Chemstation will shutdown now.

Question

Hey guys, I'm getting this error when trying to log into Chemstation for our 1200 HPLC: Configuration system failed to initialize. Chemstation will shutdown now. ANY help would be appreciated!

ryoboyle · Accepted Answer

Hello, I updated the tags on this post to increase visibility. This error message is usually caused by a corruption in the user.config file (typically stemming from an unexpected shutdown or power outage). The fix for this is to rename or delete the user.config file, then the software will create a new user.config file the next time OpenLab ChemStation is launched. Below is information on where you can find the user.config file depending on the operating system you are running ChemStation on: Win7/Win10 Computer c:\users\\appdata\local\agilent_technologies\chemmain.exe_url_xyz\2.0.0.0\user.config XP computer C:\Documents and Settings\\Local Settings\Application Data\Agilent_Technologies\CHEMMAIN.EXE_Url_xlvsr1c1b5wijktns4g1gcbrae3dl030\2.0.0.0\user.config On AIC C:\Users\username\appdata\local/Agilent Technologies\ChemMain.exe_url_xyz….\’2.0.0.0\user.config It will be necessary to show hidden items in File Explorer in order to access this file. Please let us know if you have any questions.

Configuration system failed to initialize. Chemstation will shutdown now.

Top Replies