Smart Alerts Frequently Asked Questions - 2023

Updated for 2023: This document contains answers to those frequently asked questions regarding the product, how to connect and install, usage and support.

samwarne

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jesposto 9 months ago

How would you reset the counter for a UV lamp in Smart Alerts A.01.08?
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samwarne 7 months ago in reply to jesposto

Hello. All counter resets are done with the instrument itself, not through Smart Alerts. When a consumable is replaced or a fault repaired, the next time Smart Alerts reads data from the instrument (which is every 2 minutes) the counters in Smart Alerts will be updated.
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samwarne 7 months ago in reply to jesposto

Hello. All counter resets are done with the instrument itself, not through Smart Alerts. When a consumable is replaced or a fault repaired, the next time Smart Alerts reads data from the instrument (which is every 2 minutes) the counters in Smart Alerts will be updated.
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