Hi,
We had an external customer reach out that he created an account last week and didn't receive a confirmation of the creation. I do see that his account was created, however, I am not positive what communication they are supposed to receive to setup their password or login. Please let me know what to tell him to look for. Thank you!
* Please note that the question and answer provided in this thread have been sourced from the iLab Ticketing system, originating from a genuine customer inquiry; however, certain parts may have been modified to ensure clearer context, and all personal information or identifiers have been meticulously redacted to uphold privacy standards.
