HaloPlex HS Target Enrichment System Reagents

Question

I am using the HaloPlex HS Target Enrichment System (96 Reaction kit). I am wondering if you sell the reagents necessary in the kit as separate products. I have run out of a few reagents before using all my index primers. So, would I need to purchase an entire kit again to replenish reagents or would I be able to order them separately? Specifically, I have run out of the RE (red and green strips) for the sample digestion step.

mnevill · Accepted Answer

Hi hrleblanc13,

This post appears to be related to Agilent NGS products, which unfortunately are currently not supported in the community. It would be best for you to contact Agilent Genomics support at electrophoresis@agilent.com for assistance with this or pick your country from the list on this Contact Support page to find the appropriate information for further help: https://www.agilent.com/en-us/contact-us/page

Thanks,
Matt