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GC freezing mid-sequence

Question asked by bri on Nov 13, 2020
Latest reply on Nov 16, 2020 by gabcaron

We've been having issues with our 7890B gas chromatograph. We have it connected to a workstation running Windows 7 SP1 and OpenLab/Chemstation version C.01.07 [27]. We have a Gerstel MPS attached as a headspace sampler.


We have been trying to run a sequence of 89 samples, and the run has been freezing after a couple of injections (after anywhere from 1 to 5 injections). The software display is identical to when the instrument is waiting for the next injection, but it fails to progress. We've waited up to 12+ hours without a further injection.

I would appreciate guidance on troubleshooting this problem.