Data report not generating automatically by the software EZChrom Elite Version 3.3.1 SP1
Just letting you know that EZChrom Elite is well past its end of support date: Agilent OpenLab Software Support Lifecycle Policy | Agilent
Is this a client/server installation or a workstation installation? If client/server, have you verified that the data is not already open on another client as the error message states? You could try a full system reboot just in case there is a hung process somewhere.
Hi, Thank you for the reply,
It's a workstation installation. Later found that it is a Older version of EZChrom Elite and couldn't generate the report automatically after the run is complete. Therefore, Data analysis and Report Generation have been done in offline.
Your answer seems correct as you mentioned that the EZChrom Elite is well past its end of support date. Thanks
Retrieving data ...