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Activity Log Detail (Open Lab CDS 2.2)

Question asked by vpwindy on Nov 4, 2020
Latest reply on Nov 5, 2020 by vpwindy

On software of us is displayed error "Configuration change notification received but ignored because run queue was not idle". After load method ok, Status of instrument is "ready", the configuration no change then run sequence but the instrument inject into the system. Activity log recorded "information" and error "Configuration change notification... not idle". We don't understand error why it display when the all parameter, status of instrument is displayed "ok", don't change configuration. Can you please explain to us about the error and how to fix it, currently we have a lot of these error.