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How to fix "MS_SHUTDOWN"

Question asked by heyitsjianan on Oct 31, 2020
Latest reply on Nov 6, 2020 by m4esti

Hi guys, after changing the column, I turned on the computer and was going to analyze some samples. However, the equipment shows "MS_SHUTDOWN", "vacuum failed", and "Hi Vac gauge is not connected". Also, when I loaded my method, it shows "attempt to download method to GC failed". I am wondering what happened and how to handle that situation. Thanks! 

 

gc/ms systems

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