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6460 Infintiy LC MS "1.4 Lens1 DC driver cannot maintain the requested voltage"

Question asked by heykiwi89 on Oct 28, 2020

Dear Agilent users!

 

I have a problem with our LC/MS QQQ 6460 infinity. 
When i do check tune, in MS2 phase it comes with this failure message: 
"1.4 Lens1 DC driver cannot maintain the requested voltage"

It happened after i cleaned the spray shield cap with ultrasonic cleaning in IPA-H2O 50-50 , and wiping with 100% methanol. 

Anyway, yesterday we had an electronic break in this region of the city, and all of our instruments went off... this couldn't be good either. 
If anyone has an advice, please share!

Thanks,

Kadi

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