I have recently been trying to replace a faulty autosampler on our HPLC 1100 series.
The previous autosampler that I had was a G1313A model, and connects to the ChemStation and Lab Advisor software.
I have now plumbed in a G1329A model to the system (this was used on another system in our department). However, the G1329A is not recognised on the Chemstation software (offline). I have entered the details on the configuration page, but cannot insert any Firmware information yet.
This new autosampler is not identified on Lab Advisor either.
Can anyone help please?