AnsweredAssumed Answered

OpenLab wont print the generated PDF

Question asked by dvasquez on Aug 28, 2020
Latest reply on Sep 1, 2020 by ryoboyle


Just recently the Openlab chemstation refuses to print from the PDF generator. 

Things I have checked: 1.The printer is set up correctly in the Printer Setup. 2. I can print a test a test page from the computer settings. 3. Adobe is still set as the default pdf generator. 4. I can print from other windows of the Chemstation software (I can print methods, tables, etc). While previewing the report from Data Analysis, when I click the printer icon nothing happens. The other icons (the Save icon, the "+" & "-" zoom icons) still work fine.  I've resorted to saving the pdf into a folder and having to leave chemstation to print from a separate folder. 


Does anyone have a solution for getting the report generator to print again? 

Any assistance is appreciated. printing