when we are trying injec VOC, this image appear and the frase in system says: "Syringe volume out of range"
Can you let us know what software and the model of GC and autosampler you are using?
Software: MSD Chem Station
GC: 7890A - Serial number: CN12321047
GC MS: 5975C with triplex-Axis detector - Serial Number: US12342A07
Autosampler: GC sampler 80 - Serial number: G6501B
What syringe size do you have configured on the Sampler 80? Is it a new method? If so is the problem only with this method?
The method is old, we used it for a long time, until last week everything was ok, however, since Friday it started showing such errors.Syringe size configured for sampler is: 2.5 mL CTC Headspace, 23g - Agilentvolume of sample used for injection: 1 mL
Have you verified the syringe holder is for the headspace syringe?
Yes, We have.
The code of syringe is ID28.
We have gotten a similar error. Turns out our syringe was pretty dirty. We ended up swapping for a different one and we having seen it since.
Have you rebuilt the method from the default method? This would rule out corruption as the cause of the issue. The error code refers to a plunger position error. This could be the result of a dirty syringe or a hardware issue with the injection unit or you are trying to inject too fast. Given that this method has run for awhile I would check the syringe or you could possibly need service on your injection unit.
Were you able to resolve the issue?
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