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OPENLABs Offline version doe not work at all

Question asked by masoud1kr on Jul 27, 2020
Latest reply on Aug 5, 2020 by masoud1kr

hello

the LCMS offline app (OPENLAB CDS) does not boot. it gets stuck indicating "Initializing: Startup Macros" (attached screenshot). 

I have restarted the computer many times. did open and close the Online version (that works perfectly fine), did restart all the connected modules, still, the Offline version does not work!

any suggestions on how to fix this issue, please? 

best regards 

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