We use " open lab software" in gas chromatography devices in our laboratories. Where these devices were bought by a company that works in equipping laboratories.,This company installed the software for each device , activating the program through its own emails and making a license for each device . I want to update the software and make a new license but I don’t have an account . when i use the software Authorization code , this message appears
( This Authorization Code has already been registered) we have 7890A with same problem ,and we don t have any connect with suppler company ..
Please , How can i solve this problem?