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Agilent Autosampler SPS4 driver issue

Question asked by hobrakot on Jun 11, 2020
Latest reply on Jun 15, 2020 by cheopark


we have a new Auto sampler SPS4 to be used with ICP-OES instrument (ICP Expert II Agilent 725-ES v2.0). The issue is that when connect it to computer, the driver is not installing and the instrument is not found.

The driver in question is SPS4USBSerial.

How to deal with it?